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Vernon

Diggs59

All-American
Gold Member
Nov 13, 2006
37,895
14,187
688
I sent you an e-mail a moment ago. I would appreciate it if you could get back to me ASAP. It's in regards to my account.
 
I sent you an e-mail a moment ago. I would appreciate it if you could get back to me ASAP. It's in regards to my account.
Thanks Vernon. I'll update you in the morning or no later than right around noon. Thanks again.
 
Thanks Vernon. I'll update you in the morning or no later than right around noon. Thanks again.


Vernon, everything is good to go now. I called Rivals customer service and the guy I spoke to verified that they were doing updates and that was the problem last night and even this a.m. I got everything worked out not even 10 minutes ago. By the way, it seems as if Rivals overhauled their customer service department when they upgraded the site ;) The guy I spoke to was very courteous and knowledgable and that's a complete 180 from prior experiences. Thanks again for the help last night Vernon.
 
Vernon, everything is good to go now. I called Rivals customer service and the guy I spoke to verified that they were doing updates and that was the problem last night and even this a.m. I got everything worked out not even 10 minutes ago. By the way, it seems as if Rivals overhauled their customer service department when they upgraded the site ;) The guy I spoke to was very courteous and knowledgable and that's a complete 180 from prior experiences. Thanks again for the help last night Vernon.
Glad they got you taken care of. The migration of accounts has been a nightmare but it's almost complete.

I appreciate the feedback on the customer service department. I've been hearing that a lot and it's great to know that they're doing a good job. Nothing worse than my customers being upset about something outside of my control.

Thanks again and welcome back to the Blue Lot!
 
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