Today, I visited a back Dr. In the waiting room of about 50, an old lady was pushed in via wheelchair and her attending aid signed her in and left. The clerk called a name, and repeated when no one responded. I motioned to the old lady asking if she needed help to get to the receiving window. She acknowledged the need for help, so I wheeled her to the window and waited while clerk asked her several questions regarding her insurance. At the conclusion, I wheeled her back to the original location and moved her back to the wall and set her brake. She said "thank you" and I responded, "yes mam".